Covered for up to ten years
Teddy axle systems are warranted against defects in material and workmanship, counted from the date of original retail purchase.
Who is covered
The original retail purchaser. The warranty does not transfer to later owners of the trailer or equipment.
The axle has to be installed, operated, serviced and maintained the way the Teddy operating manual describes.
What Teddy will do
If a covered defect is confirmed, Teddy will repair the part, replace it, or refund it, at Teddy's choice. A refund is the lesser of the original price or the current list price.
Replacement parts are covered for the rest of the original warranty period or 90 days, whichever is longer.
Making a claim
- Report the problem before the warranty runs out and within 60 days of finding it. If it involved an accident, injury or property damage, report it within 30 days.
- Send a description of the problem, the product serial number, where and when it was bought, and how to reach you.
- Get written approval from Teddy before any repair or replacement. Unapproved repairs are not reimbursed and can void the rest of the coverage.
What is not covered
- Misuse, or loading beyond the design limits.
- Installation on equipment other than the original application.
- Unapproved modifications, welding or structural changes, and improper wiring.
- Improper installation or frame attachment, including torque specifications that were not followed.
- Skipped routine maintenance, unapproved repairs and non-approved parts.
- Normal wear, cosmetic damage, corrosion, environmental exposure and road conditions.
This page is a summary. The full written warranty governs. For a claim or a copy of the full terms, call (254) 688-0806 or write to Teddy Axle Co., 411 N Avenue G, Clifton, TX 76634.